John Miller is a leader in operations improvement with broad experience in service and manufacturing. He works with client executives and project teams to achieve business results by improving the cost, speed, and quality of their processes. He also focuses on building process improvement skills within the client organization through training and coaching. John’s experience spans all levels of process improvement, from assessing operations and identifying high-impact opportunities, to personally executing projects, to developing and leading enterprise-wide initiatives for operations improvement. He has served in a variety of key roles over the past 20 years to include line management, Lean Six Sigma deployment, and general management consulting.

John is a graduate of MIT’s Leaders for Global Operations program with an MBA and MS in Mechanical Engineering, and is a certified Master Black Belt. He is married with one son and based in Fort Worth, Texas.

Example client results – Led a CEO-sponsored productivity initiative throughout several facilities for a secondary metal producer. Improved production by deploying standard metrics and conducting improvement events. Added over $1M in Economic Profit over a 6-month period. • Led a project to reduce expenses associated with banking transportation. Conducted operations assessment to analyze processes, quantify opportunities, and create a roadmap for execution. Completed 3 projects and reduced spending in targeted areas by over 20% with a break even in under 6 months. • Worked as part of a team commissioned to reduce manufacturing cycle time for the division’s flagship plant. Used statistical modeling and discrete event simulation to design a material release policy that would preserve plant throughput while reducing inventory by 20%.

Dan has thirty years of expertise in continuous improvement, both as a consultant and corporate practitioner. One of his strengths is the ability to apply proven Lean Six Sigma business improvement methodologies to each client’s unique culture and processes to achieve sustained bottom line results in a broad variety of business environments and countries.

Dan is a planning and scheduling expert with experience in many business environments using multiple ERP platforms. In addition to earning Master Black Belt certification, he has become a Lean Master with vast experience delivering bottom line financial results through leading large improvement projects and Kaizen events. He has a BS in Industrial Engineering. Dan and his family live in Austin, Texas.

Additional skills – due diligence project leadership, on-site assessment expert, value based project identification, selection and prioritization expert.

Example client results – $900MM company – 48% reduction in Manufacturing Lead time; 36% reduction in working capital (WIP) in 9 months. $150MM company – 38% decrease in total inventory costs in four months. $900MM company – Increased service order fill rate from 77% to 95% in two weeks. $1.5B company – Streamlined FDA change notification process from 30 days to 2 days in one week.

Kevin has over 20 years of management consulting experience focused on process and performance improvement. He is an innovative Lean Six Sigma Master Black Belt with in-depth performance improvement, value creation, project and program management, training, business development and team building skills. Kevin has broad and deep experience in multiple industries including government, financial services, manufacturing, high tech, telecom, distribution, mining, energy, higher education and aerospace & defense. He is adept at implementing changes with top and bottom line impact, overcoming significant time, technology and cost constraints.

Additional Skills – Performance Improvement, Strategic Planning, Change Management, Team Building, Innovation and Growth Strategy, Marketing, ERP and eCommerce

Deep experience with public service

– Generated more than $60 million in annual project portfolio savings by serving as deployment leader for large scale transformation effort for US Army. He led efforts in the Pentagon for headquarters organizations, Army G-1, Human Resources and G-8, Programming and Financial Planning. In this role he trained over 200 Project Sponsors and 400 leaders.

– He led efforts to streamline services for Wounded Warriors and families that resulted in a one-stop service website integrating multiple organizations and service lines for wounded soldiers.

– Project Manager for US Postal Service Flats Sequencing System Lean Six Sigma improvements, reporting to USPS FSS program director and sponsored by the current Postmaster General. Led first phase end-to-end process analysis that identified over 100 improvement initiatives prioritized into in a 3 year road map.

– Senior Lean Consultant for State of Colorado Lean Implementation. Kevin has worked with multiple State Departments, leading project selection workshops, conducting training workshops, engaging leaders in deployment structure and planning.

Francisco Melero provides consulting, training, and coaching in the areas of organizational and personal performance excellence. His career includes experiences with large organizations as well as small entrepreneurial ventures, governmental departments, and non-profit agencies. Ten years at International Business Machines (IBM) fueled Francisco’s interest in performance excellence; an interest which energizes his engagement in personal and professional projects to this day. In his different capacities at IBM, he contributed to the quality of the company’s software products, the advancement of the internal Market Driven Quality (MDQ) initiative, and the certification to the ISO 9001 standard. Major responsibilities included quality assurance, project management, internal consulting and training, and contributing to the ISO 9001 certification effort as a lead assessor.

A life-long learner, Francisco has a B.S. in mathematics and computer science, a M.A. in management, and is pursuing a Doctor of Management degree (currently, all but dissertation).

A passionate student of many fields, Francisco has a personal library of over 2500 books in his home studio. Two of his favorite quotes are: “When the student is ready, the teacher will appear” and “Give a man a fish and he will eat for a day; teach him how to fish and he will eat for a lifetime”. Francisco and his wife live in Tuscan, Arizona and are expecting their first child.

Additional Skills – quality management systems (Malcolm Baldrige, ISO 9000), and information technology; Fluent in both English and Spanish.

John Miller is a leader in operations improvement with broad experience in service and manufacturing. He works with client executives and project teams to achieve business results by improving the cost, speed, and quality of their processes. He also focuses on building process improvement skills within the client organization through training and coaching. John’s experience spans all levels of process improvement, from assessing operations and identifying high-impact opportunities, to personally executing projects, to developing and leading enterprise-wide initiatives for operations improvement. He has served in a variety of key roles over the past 20 years to include line management, Lean Six Sigma deployment, and general management consulting.

John is a graduate of MIT’s Leaders for Global Operations program with an MBA and MS in Mechanical Engineering, and is a certified Master Black Belt. He is married with one son and based in Fort Worth, Texas.

Example client results – Led a CEO-sponsored productivity initiative throughout several facilities for a secondary metal producer. Improved production by deploying standard metrics and conducting improvement events. Added over $1M in Economic Profit over a 6-month period. • Led a project to reduce expenses associated with banking transportation. Conducted operations assessment to analyze processes, quantify opportunities, and create a roadmap for execution. Completed 3 projects and reduced spending in targeted areas by over 20% with a break even in under 6 months. • Worked as part of a team commissioned to reduce manufacturing cycle time for the division’s flagship plant. Used statistical modeling and discrete event simulation to design a material release policy that would preserve plant throughput while reducing inventory by 20%.

Dan has twenty four years of expertise in continuous improvement, both as a consultant and corporate practitioner. One of his strengths is the ability to apply proven Lean Six Sigma business improvement methodologies to each client’s unique culture and processes to achieve sustained bottom line results in a broad variety of business environments and countries.

Dan is a planning and scheduling expert with experience in many business environments using multiple ERP platforms. In addition to earning Master Black Belt certification, he has become a Lean Master with vast experience delivering bottom line financial results through leading large improvement projects and Kaizen events. He has a BS in Industrial Engineering. Dan and his family live in Austin, Texas.

Additional skills – due diligence project leadership, on-site assessment expert, value based project identification, selection and prioritization expert.

Example client results – $900MM company – 48% reduction in Manufacturing Lead time; 36% reduction in working capital (WIP) in 9 months. $150MM company – 38% decrease in total inventory costs in four months. $900MM company – Increased service order fill rate from 77% to 95% in two weeks. $1.5B company – Streamlined FDA change notification process from 30 days to 2 days in one week.

Kevin has over 20 years of management consulting experience focused on process and performance improvement. He is an innovative Lean Six Sigma Master Black Belt with in-depth performance improvement, value creation, project and program management, training, business development and team building skills. Kevin has broad and deep experience in multiple industries including government, financial services, manufacturing, high tech, telecom, distribution, mining, energy, higher education and aerospace & defense. He is adept at implementing changes with top and bottom line impact, overcoming significant time, technology and cost constraints.

Additional Skills – Performance Improvement, Strategic Planning, Change Management, Team Building, Innovation and Growth Strategy, Marketing, ERP and eCommerce

Deep experience with public service

– Generated more than $60 million in annual project portfolio savings by serving as deployment leader for large scale transformation effort for US Army. He led efforts in the Pentagon for headquarters organizations, Army G-1, Human Resources and G-8, Programming and Financial Planning. In this role he trained over 200 Project Sponsors and 400 leaders.

– He led efforts to streamline services for Wounded Warriors and families that resulted in a one-stop service website integrating multiple organizations and service lines for wounded soldiers.

– Project Manager for US Postal Service Flats Sequencing System Lean Six Sigma improvements, reporting to USPS FSS program director and sponsored by the current Postmaster General. Led first phase end-to-end process analysis that identified over 100 improvement initiatives prioritized into in a 3 year road map.

– Senior Lean Consultant for State of Colorado Lean Implementation. Kevin has worked with multiple State Departments, leading project selection workshops, conducting training workshops, engaging leaders in deployment structure and planning.

Francisco Melero provides consulting, training, and coaching in the areas of organizational and personal performance excellence. His career includes experiences with large organizations as well as small entrepreneurial ventures, governmental departments, and non-profit agencies. Ten years at International Business Machines (IBM) fueled Francisco’s interest in performance excellence; an interest which energizes his engagement in personal and professional projects to this day. In his different capacities at IBM, he contributed to the quality of the company’s software products, the advancement of the internal Market Driven Quality (MDQ) initiative, and the certification to the ISO 9001 standard. Major responsibilities included quality assurance, project management, internal consulting and training, and contributing to the ISO 9001 certification effort as a lead assessor.

A life-long learner, Francisco has a B.S. in mathematics and computer science, a M.A. in management, and is pursuing a Doctor of Management degree (currently, all but dissertation).

A passionate student of many fields, Francisco has a personal library of over 2500 books in his home studio. Two of his favorite quotes are: “When the student is ready, the teacher will appear” and “Give a man a fish and he will eat for a day; teach him how to fish and he will eat for a lifetime”. Francisco and his wife live in Tuscan, Arizona and are expecting their first child.

Additional Skills – quality management systems (Malcolm Baldrige, ISO 9000), and information technology; Fluent in both English and Spanish.